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Here for health, here to help

When you need help managing your health plan and health care, you have access to online tools and wellness programs to help make it easier and more convenient. And, when you have questions that need answers, you've got a support team you can chat with.

Take a few minutes to look through this page to learn more about the additional benefits and programs being offered.

Digital tools and online resources

UnitedHealthcare’s digital tools and online resources help make managing your health — and health plan — easier and more convenient.

Anytime access to your plan

With myuhc.com® you’ll have secure access to your own personal health hub, full of the information you need to make the most of your plan.

Once your coverage starts, you can: ​

  • Find and estimate costs
  • Search providers
  • View plan balances and claim details​
  • Learn about covered preventive care
  • Access your health plan ID card

myuhc.com

All UnitedHealthcare members can access a cost estimate online or on the mobile app. None of the cost estimates are intended to be a guarantee of your costs or benefits. Your actual costs may vary. When accessing a cost estimate, please refer to the Website or Mobile application terms of use under Find Care and Costs section.

Access your plan on the go

With the UnitedHealthcare® app, you’ll have access to all kinds of information, right when you need it. No digging or searching for answers – it’s all there in 1 secure place.

Here are just some of the things you can do:

  • Check claims and coverage details
  • Search providers and compare costs
  • Add your health plan details to your smartphone’s digital wallet

UnitedHealthcare app

Data rates may apply.

The UnitedHealthcare® app is available for download for iPhone® or Android®. iPhone is a registered trademark of Apple, Inc. Android is a registered trademark of Google LLC.

All UnitedHealthcare members can access a cost estimate online or on the mobile app. None of the cost estimates are intended to be a guarantee of your costs or benefits. Your actual costs may vary. When accessing a cost estimate, please refer to the Website or Mobile application terms of use under Find Care and Costs section.

Get more from your health plan

These member resources and services are designed to help support you on the journey to your best health.

Healthier living resources

Nurse Liaison

University of Missouri Nurse Liaison - Caroline Murphy


Telephone: (573) 296-0158
Email: caroline_murphy@uhc.com
Website: http://umurl.us/nurse

How Can a Nurse Liaison Help Me?
Nurse Caroline can help you: 

  • Better understand health and medical conditions and discuss treatment options
  • Help finding a primary care doctor or specialist
  • Help with chronic condition management such as Diabetes, Hypertension, Asthma, and Heart Disease
  • Educate and refer employees to available health and wellness programs and services
  • Monitor blood pressure, weight, and BMI
  • Assist with medication questions and preventive care questions

Caroline is available to meet in person, by phone, or email with questions.

Health Engagement Coordinator

University of Missouri Health Engagement Coordinator – Secily Adams­ ­
Work Cell: 314-413-3243
Office: 952-202-5337­ Email: Secily_adams@uhc.com

How Can a Health Engagement Coordinator Help Me?­ Secily is available to provide group education and identify resources to help manage lifestyle behaviors you may want to address such as weight loss, physical activity, nutrition counseling, and disease prevention. Secily can provide health education to group or individuals through in person or virtual classes. Secily can also serve as a point of contact for programs and can assist with coordinating onsite events, including health fairs, health screenings, fitness classes and more.

Emotional well-being support

Whether you’re in a time of greater need or want to work on personal growth, you can get connected to self-help digital tools, in-person or virtual behavioral health providers and more.

These resources and programs are designed to help with a variety of concerns from depression and anxiety to mental health and substance disorder services.

This program should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. This program is not a substitute for a doctor’s or professional’s care. Consult with your clinician for specific health care needs, treatment or medication. Due to the potential for a conflict of interest, legal consultation will not be provided on issues that may involve legal action against UnitedHealthcare or its affiliates, or any entity through which the caller is receiving these services directly or indirectly (e.g., employer or health plan). This program and its components may not be available in all states or for all group sizes and is subject to change. Coverage exclusions and limitations may apply.

In the moment support

When it comes to behavioral health, sometimes it just helps to have someone to talk to. With the Employee Assistance Program (EAP), you can reach an EAP coordinator 24/7 online or by phone for confidential conversation and referrals to expert care and services. EAP can help you and your family:

  • Address depression, stress, anxiety or substance use issues​
  • Improve relationships at home or wok​
  • Work through emotional issues or grief​
  • Get legal or financial assistance​
  • Find support for child and elder care services

Employee assistance program

The material provided through the Employee Assistance Program (EAP) is for informational purposes only. EAP staff cannot diagnose problems or suggest treatment. EAP is not a substitute for your doctor’s care. Employees are encouraged to discuss with their doctor how the information provided may be right for them. Your health information is kept confidential in accordance with the law. EAP is not an insurance program and may be discontinued at any time. Due to the potential for a conflict of interest, legal consultation will not be provided on issues that may involve legal action against UnitedHealthcare or its affiliates, or any entity through which the caller is receiving these services directly or indirectly (e.g., employer or health plan). This program and its components may not be available in all states or for all group sizes and is subject to change. Coverage exclusions and limitations may apply.

Keeping care on track

Preventive care - such as routine annual checkups and certain recommended screenings and immunizations - is covered by most UnitedHealthcare plans for $0 out-of-pocket when you see network providers. A preventive care visit may be a good time to help establish your relationship with your primary care provider. It can also help you manage your health and create a connection for future medical services.

Preventive care

Certain preventive care items and services, including immunizations, are provided as specified by applicable law, including the Patient Protection and Affordable Care Act (ACA), with no cost-sharing to you. These services may be based on your age and other health factors. Other routine services may be covered under your plan, and some plans may require copayments, coinsurance or deductibles for these benefits. Always review your benefit plan documents to determine your specific coverage details.​

Lose weight, feel great

Connect with a community of support with Real Appeal®, an online weight loss program designed to inspire healthier behaviors.

It includes:

  • Online, coach-led group sessions that focus on a variety of wellness topics
  • A Success Kit with kitchen tools, guides and fitness equipment delivered to your door
  • Motivational resources and a personalized online dashboard to track your progress

As part of the Real Appeal community, you’ll have the support of other members to help cheer you on — right from the start.

Learn more Opens in a new tab

Real Appeal is a voluntary weight loss program that is offered to eligible members at no additional cost as part of their benefit plan. The information provided under this program is for general informational purposes only and is not intended to be nor should be construed as medical and/or nutritional advice. Participants should consult an appropriate health care professional to determine what may be right for them. Results, if any, may vary. Any items/tools that are provided may be taxable and participants should consult an appropriate tax professional to determine any tax obligations they may have from receiving items/tools under the program.

Convenient 24/7 Virtual Visits

With 24/7 Virtual Visits, you can connect to a provider by phone or video* – on myuhc.com or the UnitedHealthcare® app. Providers can diagnose and treat a wide range of health conditions, including many of the same conditions as an emergency room (ER) or urgent care. Providers may even prescribe medication**, if needed.

Virtual visits

*Data rates may apply.
**Certain prescriptions may not be available, and other restrictions may apply.

The UnitedHealthcare® app is available for download for iPhone® or Android®. iPhone is a registered trademark of Apple, Inc. Android is a registered trademark of Google LLC. 

24/7 Virtual Visits is a service available with a Designated Virtual Network Provider via video, or audio-only where permitted under state law. Unless otherwise required, benefits are available only when services are delivered through a Designated Virtual Network Provider. 24/7 Virtual Visits are not intended to address emergency or life-threatening medical conditions and should not be used in those circumstances. Services may not be available at all times, or in all locations, or for all members. Check your benefit plan to determine if these services are available.

Disease care resources

Guided cancer support

With Cancer Resources Services, you’ll have access to experienced cancer nurses who can provide guidance and support to you and your family during your cancer journey. They’ll help you understand your diagnosis, share information that you help you make more informed decisions about your care and find emotional support for you and your family members.

Cancer resources

Disease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary. Certain items may be excluded from coverage and other requirements or restrictions may apply. If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Self-Funded or Self-Insured Plans (ASO) covered persons may have an additional premium cost. Please check with your employer.